Many of you read our articles about Jaxtr and RingCentral. In response to your questions let me explain the three-layer structure we use, why it is set up the way it is, and how it benefits us. We augement our communication design with customer service Live Help and cell phones. We will […]
I’ve been involved with web sites since the Internet first went graphical in 1993, and I built one of the first analog telephone handsets to operate with voice over the Internet. I remember testing the system between California and Alabama, running numerous sound tests and packet tests over dialup. When we developed a […]
Some items used by permission granted in the Fair Use guidelines of the 1976 U.S. Copyright Act
The unofficial writings of an old retired guy
